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We'd love to hear from you.

Whether you have a question about our products, an order inquiry, or would like to explore wholesale opportunities — we're here and happy to help.

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Response Time
We reply to all enquiries within 1–2 business days. For urgent order issues, please include your order number in the subject.
Typically replies same day
Email
info@sorayaessentials.com

For general enquiries, product questions, and feedback.
Shipping & Orders
We ship Australia-wide. Orders are processed within 1–3 business days. Check our Shipping Policy for delivery estimates and international enquiries.
Common Questions
Yes. All balms are F.A.C.T.S assessed and free from harsh chemicals. We recommend a patch test before first use on newborns.
Free standard shipping on all orders over $75 within Australia. Check our Shipping Policy for current rates.
We accept returns within 30 days of purchase for unopened products. Contact us to initiate a return.
Body Balm, Barrier Balm, Hydra Wash, and Nurture Balm are fragrance free. Tummy Balm is lightly scented with Lavender and Chamomile extracts.
Stockists & Wholesale

Interested instocking Soraya?

We work with select retailers, baby boutiques, pharmacies, and wellness stockists who share our values. Reach out to discuss wholesale pricing and minimum order quantities.